Legal Managed Services

Plan with foresight. Manage with insight. Respond with agility and speed. Do more with less. When legal departments embrace the Power of With to transform their operating model, they can focus on more efficient matter management, derive smart insights from data that they previously couldn’t access, and facilitate more effective legal risk management.

That’s the Power of With.

This white paper outlines Deloitte's view on the key components of the Legal Operating Model and how it can be developed to make legal fit for the future and a rewarding workplace for valued employees.

With a global environment characterized by regulatory change and a growing emphasis on multi-jurisdictional scrutiny and transparency, entity management is entering the public domain.

The potential of Generative AI in legal has captured the imagination of many, and with the emergence of large language models, the legal industry has almost certainly reached its long-awaited tipping point toward transformative change.

Artificial intelligence (AI) is on everyone's lips, not least due to the rise of generative AI tools. Its rapid development and increasing influence on all areas of life are undeniable. AI applications can be found in companies across almost all sectors. But while AI is constantly opening up new opportunities, it also poses the challenge of understanding and managing the risks associated with its use. The speed at which AI systems are being developed has outpaced legislation and created a regulatory gap that needs to be closed urgently. With the adoption of the long-debated proposal for an "Artificial Intelligence Act", the European Parliament paved the way on 14 June 2023 for the first harmonised regulatory framework for AI systems within the European Union.

Hyperscalers such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud and Alibaba offer a compelling package for scalable data hosting. But migrating your business’s data to a hyperscaler is more than a mere technical exercise, since binding contractual obligations and data protection requirements provide a legal constraint which must be adhered to. 

The introduction of a new procurement system is a chance to optimize processes and reduce workload not only on the procurement side but also for the legal department

Exploit advantages and avoid typical mistakes – the Dos and Don'ts of clausification

Large language models (LLMs) offer a new form of technical support for different types of intellectual work - especially for the work of lawyers - in the form of artificial intelligence that can generate text in human language on command. By skillfully using the right commands, or prompts, lawyers can save time on numerous tasks in the context of legal work - that is the promise of this new technology. In this article, we explore the question of what makes good legal prompting.

The centralized recording of inquiries to the in-house legal department by means of a portal site as a "Legal Front Door" promises many advantages both for those seeking advice and for the lawyers working in the legal department, as already explained in our series of articles “The Legal Front Door: An introduction to digital legal matter intake“. From an employment law perspective, it should be noted that the introduction of a Legal Front Door is almost always subject to co-determination. In addition, the works council has further participation rights.

Legal Matter Management Systems (LMMS) are in many ways the nexus of a legal department’s activity. Designed specifically for legal professionals, such systems streamline and organize all facets of an in-house lawyer’s day-to-day work through a host of features. This article looks into what functionalities can be expected from a modern LMMS and also highlights other considerations that are worth keeping in mind when choosing a new LMMS.

Part 1: The benefits of a Legal Front Door. Successful legal departments know the value of direct and human contact with their internal customers, and in-house lawyers strive to achieve the, very personal, status of ‘trusted advisor’. It is no surprise that there is a certain reluctance to channel inquiries to the legal department through somewhat impersonal portal sites or automated ticket systems. However, the concept of service tickets is already a well-established business practice in departments like IT or HR to increase process efficiency and transparency – has the time of the “legal ticket“ come as well?

Part 2: How to make your Legal Front Door a success.

Successful legal departments know the value of direct and human contact with their internal customers, and in-house lawyers strive to achieve the, very personal, status of ‘trusted advisor’. It is no surprise that there is a certain reluctance to channel inquiries to the legal department through somewhat impersonal portal sites or automated ticket systems. However, the concept of service tickets is already a well-established business practice in departments like IT or HR to increase process efficiency and transparency – has the time of the “legal ticket” come as well?